Making your content accessible

Practical guidance for ensuring content is accessible

Documents

When considering if a document should be published online decide if it can be delivered as a webpage instead.

A webpage is more accessible and easier to maintain. It is more compatible with assistive technologies and works well on different devices. 

Documents should only be used when:

  • The layout is critical (e.g. maps, architectural drawings)
  • The content is lengthy
  • It’s intended for print or offline use
  • It’s a legal or regulatory requirement

We understand that in some cases uploading a document may be appropriate, for example, agendas or architect drawings.

Avoid publishing documents that:

  • Duplicate webpage content
  • Are promotional (better suited for social media)
  • Are inaccessible or fail WCAG 2.2 checks
  • Cannot be reduced to under 2MB
  • Are already published externally (link to document instead)
  • Were created in formats that don’t convert well to PDF

Documents must meet WCAG 2.2 Level AA. This includes:

  • Logical structure with tagged headings
  • Meaningful document properties (e.g. title)
  • Good colour contrast
  • Alt text for images
  • Meaningful link descriptions
  • Avoiding layout tables and decorative images

Part of our commitment to accessibility will require our editors to combine automated checks with manual reviews. 

Further reading: Why GOV.UK content should be published in HTML and not PDF – Government Digital Service