Appointeeships – Help if you can’t manage your benefits

We can manage state benefits for people who can’t do so themselves, including responsibilities, charges and how to apply.

How to apply and privacy information

If someone cannot manage their own state benefits and meets the criteria for appointeeship, a social work practitioner will make the application to Staffordshire County Council’s Client Affairs Service. The Department for Work and Pensions (DWP) must approve the application before the service can start.

How to apply

  • Speak to your social worker or social care practitioner.
  • They will complete a Mental Capacity Assessment if needed.
  • The application is sent to the Client Affairs Service and then to the DWP for approval.
  • The process usually takes 8 to 12 weeks.

Contact us

Phone: 0300 111 8010
Email: staffordshirecares@staffordshire.gov.uk 
Hours: Monday to Friday, 9am to 5pm (except bank holidays)

Privacy information

We keep your personal information safe and only share it when necessary to manage your benefits. This may include sharing details with the Department for Work and Pensions, utility companies, banks and other organisations linked to your finances.

Your information is stored securely and only accessed by staff who need it. We keep records while you use the service and for six complete financial years after it ends.

Read the full appointeeship privacy notice and easy-read.