Finding Help and Making Complaints
Where to find an adviser
You can find independent financial advisers through:
What about benefits?
Make sure you’re receiving the right welfare benefits. These can help with care costs. Organisations like Age UK and Citizens Advice can help you check your entitlements.
If you're not happy with the advice
If the advice you received wasn’t suitable, you may be able to claim compensation for mis-selling.
You can:
- Use the adviser’s complaints procedure
- Contact the Financial Ombudsman Service
Phone: 0800 023 4567 or 0300 123 9123
