Retention and disposal policies - Information communications technology (ICT)
ICT service design
- Retention: Retain records 6 years after date created
- Disposal: Destroy
- Authority: Based on a 6-year timescale in which an action can be brought in the case of a simple contract under Limitation Act 1980 s.5
- Scope: ICT architecture management, capacity and availability management, design coordination, service catalogue maintenance
ICT service operation
- Retention: Retain records 1 year after date created
- Disposal: Destroy
- Authority: SCC business need
- Scope: ICT systems access management, application management, event and incident management, operations control, problem management, request fulfilment, technical management
ICT service transition
- Retention: Retain records 6 years after date created
- Disposal: Destroy
- Authority: Based on a 6-year timescale in which an action can be brought in the case of a simple contract under Limitation Act 1980 s.5
- Scope: Application development, change evaluation, release and deployment management, service validation and testing, service asset and configuration management, transition planning and support