Retention and disposal policies - Information communications technology (ICT)

ICT service design

  • Retention: Retain records 6 years after date created
  • Disposal: Destroy
  • Authority: Based on a 6-year timescale in which an action can be brought in the case of a simple contract under Limitation Act 1980 s.5
  • Scope: ICT architecture management, capacity and availability management, design coordination, service catalogue maintenance

ICT service operation

  • Retention: Retain records 1 year after date created
  • Disposal: Destroy
  • Authority: SCC business need
  • Scope: ICT systems access management, application management, event and incident management, operations control, problem management, request fulfilment, technical management

ICT service transition

  • Retention: Retain records 6 years after date created
  • Disposal: Destroy
  • Authority: Based on a 6-year timescale in which an action can be brought in the case of a simple contract under Limitation Act 1980 s.5
  • Scope: Application development, change evaluation, release and deployment management, service validation and testing, service asset and configuration management, transition planning and support