Helplines and Immediate Support
Mental health crisis, emergency or breakdown:
If someone's life is at risk because they have seriously injured themselves or taken an overdose, call 999.
If you do not feel you can keep yourself, or someone else safe from immediate risk of harm, call 999.
If you need urgent help or someone to talk to right now, these services are available 24/7 or during extended hours.
North Staffordshire Combined Healthcare – Crisis Care Centre
24/7 urgent mental health support for Stoke-on-Trent, Newcastle-under-Lyme and Staffs Moorlands.
- Call 0800 032 8728
- Website North Staffordshire Combined healthcare Trust - NHS
South Staffordshire urgent NHS mental health helpline
24/7 urgent mental health support for Stafford, Cannock, Lichfield, Burton and surrounding areas.
- Call 0808 196 3002
- Email mhsi.staffordshire@mpft.nhs.uk
- MPFT - NHS
24/7 Mental Health Support by Text
If you’re looking for mental health support (not just in a crisis), you can text these NHS teams any time:
- South Staffordshire: Text 07507 330605
- North Staffordshire and Stoke-on-Trent: Text 07312 263117
NHS 111 service
Contact NHS 111 online service or call 111 and select option 2 if you need urgent mental health care but it’s not life-threatening.
Your GP
If you need help urgently for your mental health but it's not an emergency, or you're not sure what to do, a GP can advise you about helpful treatments and also help you access mental health services.
CAMHS Staffordshire | Stay Well CYP
Specialist mental health services for children and young people in Staffordshire.
- Call 01782 418 518
- Website Stay well Staffordshire
Samaritans
24/7 emotional support for anyone struggling to cope.
- Call 116 123
- Email jo@samaritans.org
- Website Samaritans
ChildLine
Free, confidential support for anyone under 19.
- Call 0800 1111
- Website ChildLine
PAPYRUS – HOPELINE247
Suicide prevention support for young people under 35.
- Call 0800 068 4141
- Text 07860 039 967
- Email pat@papyrus-uk.org
- Website Hopeline247