For consumers
If you need advice or want to report a concern:
- Citizens Advice Consumer Helpline: 0808 223 1133
(Free from mobiles and landlines, open Monday to Friday, 9am–5pm) - Online complaints
- Trading Standards Confidential: 01785 330356
(Leave a voice message to report concerns anonymously)
For businesses
Staffordshire Trading Standards provides support and training to help businesses comply with legislation.
- Business Advice Line: 0300 111 8002
- Email: businessadvice@staffordshire.gov.uk
- Postal address: Staffordshire Place, Stafford, ST16 2LP