Contact us - Child safeguarding

The Staffordshire Families Integrated Front Door (SFIFD) Service is a county-wide telephone enquiry service provided by Staffordshire County Council. It serves as the first point of contact for concerns about children and young people

• Phone: 0300 111 8007 (select option 1)
• Out of hours: 0345 604 2886

To report a concern please use our child safeguarding form

Child safeguarding form

Early Education and Childcare
Staffordshire County Council
2 Staffordshire Place
Stafford
ST16 2LP

• Phone: 01785 278201
• Email: eeac@staffordshire.gov.uk

Opening times

Monday to Thursday 8.30am - 4.30pm

Information, support and services for children and young people aged 0-25 with special educational needs or disabilities (SEND).

Visit Staffordshire connects to view the local offer.

You can contact the Staffordshire Family Hubs in several ways.

Here you can find your local family hub

Each family hub will have their own contact details.

To book places or to ask any questions, please call 0300 111 8007 (option 2, then option 5).

Lines are open:

Monday-Friday,  9am-5pm.

We want to make sure that bookings for our activities are accessible to everyone and so if you are unable to contact our booking team via telephone please email sendreferrals@staffordshire.gov.uk and a member of the team will be in touch as soon as possible. 

If you can please include information on your child’s name, date of birth and the activity provider and date that you are interested in, it will help the team to deal with your enquiry. 

If you are in need of higher level support you can request a social work assessment. Contact:

• Staffordshire Families Integrated Front Door Service
• If urgent or outside office hours please contact the Emergency Duty Team (0345 604 2886)

There are two Youth Offending Team (YOT) offices serving different areas of the county:

North Staffordshire YOT

Covers:

• Newcastle-under-Lyme
• Staffordshire Moorlands

Office Location:
Castle House
Barracks Road
Newcastle-under-Lyme
ST5 1BL

Contact Details:

• Phone: 01782 297615
• Fax: 01782 297616

Opening Hours:

• Monday to Thursday: 8:30am – 5:00pm
• Friday: 8:30am – 4:30pm

Out-of-Hours Support:
Call the main phone number for emergency assistance outside normal hours.

South-East Staffordshire YOT

Covers:

• East Staffordshire
• Tamworth
• Lichfield

Office Location:
The Old House
Eastern Avenue
Lichfield
WS13 7SQ

Contact Details:

• Phone: 01543 510103
• Fax: 01543 512032
• Email: Staffordshire YOT East

Opening Hours:

• Monday to Thursday: 8:30am – 5:00pm
• Friday: 8:30am – 4:30pm

Out-of-Hours Support:
Call the main phone number for emergency assistance outside normal hours.

If you want to speak to someone or make a referral:

Call the Staffordshire Children’s Advice Service on 0300 111 8007

You can also visit the Getting Access to Support page for more information.