Our performance handling information requests

Statistics showing the number of Freedom of Information (FOI) and Environmental Information Requests (EIR) we have received and how we have performed in handling these types of requests.

2021/22 information requests statistics

Statistic Apr-June Jul-Sept Oct-Dec Jan-Mar
Number of Freedom of Information (FOI) requests received 310  344  329  398
Number of Environmental Information Regulations (EIR) requests received 17  11  7  13
Total number of FOI and EIR requests received 327  355  336  411
Requests processed within 20 working days 297  324  321  372
Requests processed in between 21 - 25 working days 23  26  8  28
FOI requests not answered within 20 working days 5  5  5  11
EIR requests not answered within 20 working days 2  0  2  0
Clarification required 4  11  4  2
Deadline extended as permitted in legislation - Public Interest Test 3  1  1  6
Fee charged 0  0  0  0
Information not held 68  57  65 80 
Vexatious requests - Refused FOI s14(1) 0  16  3  1
Repeat requests - Refused FOI s14(2) 0  0  0  8
Exceed cost/time limit - Refused - FOI s12 18  14  22  16
Available by other means - Refused FOI s21 28  17  21  18
FOI requests where section 22-44 was the reason for refusal 12  13  17  19
Percentage of requests answered under 20 working days 91%  91%  96%  91%
Percentage of requests answered within 25 working days 98%  99%  98%  97%