Call Staffordshire Cares: 0300 111 8010
Payments & Direct Debit queries: payments@staffordshire.gov.uk or 01785 276368
Or, if you’ve already had a care needs assessment, you can complete your financial assessment online:
Complete your financial assessment via the Social Care Portal
What happens next:
- We’ll send you the financial assessment form.
- We can help you complete it if you need support or reasonable adjustments (phone appointment, interpreter or easy read).
- If your savings are falling, contact us when they are around £30,000 so we can plan ahead.